Guerilla usability testing with Mel Ng

Play trailer - 1:09

Test out a new website or web project by finding and working with your real customers to create an experience that's designed for them.

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~30 minutes over 5 videos

About 2 hours of work to do it solo

London, England

tag: digital tag: user experience tag: website

Resources Lesson Further reading

Lesson resources

1 Set scenarios.

In order to properly test users, we need to start by setting some real scenarios we'd want our real users to try and complete.

Set scenarios.

Will takes you through how this works using the lesson example.

2 Organising the test.

Now that we have some scenarios, it's time to organise some people and some tests. Mel shares best practices for finding some real users to test with, and getting them ready to test.

Organising the test.

Will takes you through how this works using the lesson example.

3 Running the session.

Next, we can run our testing sessions. In order to make sure the test yield useful results, Mel shows you how to run the test.

Running the session.

Will takes you through how this works using the lesson example.

4 Sorting your results.

Now that we have some results from our sessions, we can sort them into useful information. Mel shows how to make some sense of the sessions.

Sorting your results.

Will takes you through how this works using the lesson example.

5 Making changes.

Finally, we can make some changes to our website. Making use of the information we got from our sessions, we can be sure that our changes will make sense to our users.

Making changes.

Will takes you through how this works using the lesson example.

Further reading

Teaching guide

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