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Support + FAQs.

Common questions answered.

Chat, email or call our team.

icon Use the icon down the bottom right to live chat.

Email [email protected] anytime.

Australians, call 1300 205 170 during business hours

Frequently Asked Questions

What’s the difference between Free, Solo and Enterprise plans?

  1. Free covers some basic lessons and the Lean canvas.
  2. Solo covers all lessons and canvases. The whole shebang.
  3. Enterprise is built for educators, accelerators and organisations, and includes a whole bunch of extra stuff.

How does membership work?

Upgrade your account with a credit card.

We bill you $9AUD when you start, and every month after that.

How do I cancel my account?

Just go to your plans page and downgrade to the free plan, and we’ll stop charging your account.

Do I keep my intellectual property?

Yes! Your public canvases and comments can be seen online (just like on Facebook or Twitter), and you can make things private too.

We don’t own any of the content you create using our platform.

If you want the full lowdown, read our privacy and terms of use pages.

How do teams work?

Teams have their own discussion area, and list all canvases created by users in that team (unless they’re set to private).

Making a team is a great way to keep folks on the same page.

More questions?

Call us during Aussie business hours, or via email any time.

1300 205 170 or [email protected]